2025-12-26
5 min read
Delivery vs collection: what sellers should set upfront (and why it matters)
Most disputes are logistics. Here’s how to set delivery/collection rules so buyers can bid confidently and deals complete.
Logistics is where good deals die. If buyers don’t know how the item is getting to them, they either don’t bid, or they bid and then argue afterwards.
The simple rule: decide before you list
- Collection only (and your rough location/outward postcode area).
- Delivery available (charge + coverage + timeline).
- Both (buyer chooses, but you set the rules).
What to write in your listing
- “Collection from [OUTWARD POSTCODE AREA] — evenings or weekends.”
- “Delivery available: £X, UK mainland only, dispatch within 48h.”
- “Buyer must confirm plan in message.”
FAQ
What’s the simplest rule?
State collection area (outward postcode) and/or delivery charge upfront — before envelopes.
Why outward postcode only?
It gives location clarity without exposing a precise address publicly.
Does clear delivery info increase bids?
Yes. Less uncertainty = more confident offers.
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Quick note
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